Privacy Policy
Your privacy matters to you at ClearPulseDomain
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you choose to provide. This may include your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, processed securely through our payment partners.
For our corporate clients, we might obtain extra business information such as company registration details, preferred delivery timings, and budget parameters to tailor our service.
When you browse our site, we automatically collect technical data such as your IP address, browser type, device details, and how you move through the site. This helps us enhance site performance and understand how visitors discover our services.
How We Use Your Information
We principally use your information to complete orders for flowers and to deliver top-notch customer support. This covers order processing, arranging deliveries, crafting customized arrangements, and keeping you informed about your needs.
We also analyze this data to enhance our services and the overall website experience, helping us identify the most valuable corporate floral offerings for clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
ClearPulseDomain respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share essential information with trusted service partners assisting us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they supply.
We may disclose information when required by law, court order, or government request, and we may share it to safeguard our rights, property, safety, or that of customers and staff.
Data Security Measures
We treat the safety of your personal data with utmost seriousness and deploy suitable technical and administrative safeguards to shield it. This includes safe data storage, encrypted transmissions, and restricted access to personal data within our organization.
Secure Storage
Personal details are kept in protected systems with access permissions and ongoing security surveillance.
Encryption
Sensitive data transfers are encrypted to safeguard information while it travels between your browser and our services.
Limited Access
Access to customer data is restricted to staff who require it to deliver services.
Although we employ robust security practices, no online transmission method is entirely secure. We continually update our safeguards to counter evolving threats.
Your Privacy Rights
You hold important rights over your personal data. In line with applicable laws, you may be able to view, rectify, erase, or limit how your information is used.
To exercise these rights, reach out using the contact details at the policy end. We will reply within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal requirements. Retention durations differ by data type and purpose.
Typical Retention Periods:
- Customer contact and order information: about three years after final service contact
- Payment transaction logs: around seven years for tax and accounting needs
- Website analytics data: a little over two years for service improvement analysis
- Marketing preferences: until you opt out or about two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.
You can manage cookie settings via your browser preferences. However, turning off certain cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only ClearPulseDomain and our site. We are not accountable for the privacy practices of external websites.
We encourage you to examine the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
ClearPulseDomain Privacy Team
53 Petal Street, Westminster, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.